Hi everyone,
I'm hoping to pick the brains of some Guild Wars veterans because I've been fighting a very strange display issue for weeks and have not been able to solve it.
System:
- Gigabyte G5 laptop (KF/MF series)
- Windows 11
- Laptop display: 144Hz
- External MSI monitor: 75Hz
- Dual monitor setup
- NVIDIA GPU
The issue started after Guild Wars had already been working normally. At one point I was able to play without any major issues, but now I am experiencing a combination of problems depending on display mode.
Symptoms:
Fullscreen:
- Sometimes works, sometimes behaves strangely.
- Game can launch and I can move around normally.
Windowed / Borderless / Windowed Fullscreen:
- Black window.
- White window.
- Transparent/see-through window.
- Sometimes the game appears to be running but the window itself is unusable.
Alt+Enter Behavior:
- One of the strangest things I've seen.
- At one point, after using Alt+Enter, the game appeared correctly on my laptop screen while the broken/blank window remained on the external MSI monitor.
- I could still move my character and interact with the game.
Discord Test:
- I streamed Guild Wars to friends through Discord.
- Friends could see the game.
- However, they reported that the stream flickered heavily.
- When I switched between display modes, they could also see the black/white/transparent window issues.
OBS Test:
- I tested streaming through OBS.
- I could see Guild Wars on my MSI monitor and move around using WASD.
- OBS itself showed a black screen.
- Input and cursor behavior became strange and seemed tied to the wrong display.
Additional Weirdness:
- The game is clearly running.
- I can log in.
- I can hear audio.
- I can move my character.
- The issue seems related to how Windows and/or Guild Wars is presenting the image rather than the game failing to launch.
Things I've Tried:
- Reinstalling Guild Wars.
- Reinstalling GW Reforged.
- NVIDIA driver updates.
- Different display modes.
- Alt+Enter.
- Windowed mode.
- Borderless/windowed fullscreen.
- Fullscreen.
- Various launch options.
- Refresh rate testing.
Refresh Rate Testing:
- Laptop panel is 144Hz.
- External MSI monitor is 75Hz.
- I temporarily set BOTH displays to 60Hz to see if mismatched refresh rates were causing the issue.
- No improvement.
Current Theory:
At this point I am leaning toward some kind of interaction between:
- Windows 11
- NVIDIA
- Multi-monitor setup
- DirectX 9 / Guild Wars rendering
- Overlay or capture software
The game itself does not appear to be crashing because:
- I can log in.
- I can move.
- Audio works.
- Discord sometimes sees the game.
- OBS sometimes sees a black screen instead.
Has anyone seen anything remotely similar with Guild Wars, especially on Windows 11 laptops using an external monitor?
Any ideas would be appreciated because I feel like I've exhausted most of the obvious fixes.
Thanks.