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The economy dived because GW2 came out and they stopped updating GW1 for years, the players left and the market responded.
If they were more proactive in removing gold sellers, people would be forced to spend more time farming and completing content instead of WTB XX Titles, WTB XX Missions, WTB XX Items (with online purchased ecto) and ectos/arms etc would remain high. That sort of lazy play style is what kills a game.
They make no money from gold seller sites afaik, they still occasionally do mass bans of these bot accounts. Until we see evidence stating otherwise I would say they are still making a killing from GW1 with account/storage/character/costume/mercenary purchases 15 years later. (these aren't cheap)
Anet evidently does still care about this game, as we've had new content two years in a row now. (New Inventory Bag Runes, UI/Graphical updates, Enemy AI updates, Elite Skills and Weapons.)
So this is my response to you, not a hate comment or a lashing out; just a simple disagreement with your opinion. I'll leave you with this from google though:
World of Warcraft Classic has been a big success to Activision Blizzard, with the company revealing today that the retro release has driven subscription numbers to their biggest quarterly increase in history. Classic came out on August 26.7 Nov 2019
They should've solved storage issues long ago. They didn't. Why? Because "money". That's why. Also, they aren't going to remove their money-making machine that is gold-selling because there's simply waaay too much money to be made in it. So that'll never go away [GW2 or not]. They make money off of gold-selling; otherwise, they'd have never nerfed gold, items, etc.. You just have to get a clue. I'm not going to attempt to prove anything to you, either. You just have to do your own research, develop your own understanding, and follow the indirect facts. Anet cares nothing about its players. They've even labelled their own followers as cry-baby whiners on their own forums, but I'll let you figure that part out on your own. They don't care about your interests; only their own. They've proven that over time by weakening the average player's earnings; they established a below-minimum-wage salary for players over time, and forced them to either cope or leave. If the average player stays, then they pay premium. If they leave, then there's no consequence for Arenanet because they've already made their profit from GW1 long ago. Now, they just don't care anymore.