Posts by jiwi

  • Password Reset

    Thanks for the reply!

    I ended up opening a ticket last night and gave them all of the details I could remember:

    Said I had access to original email (which I do)
    Character names
    Old passwords
    etc

    So hopefully that will be enough :)
    Thanks for the suggestion!

  • Password Reset

    Bumping this since I got the itch to play again lol

    Basically, back when GW2 was first coming out, I bought the $80 edition at Gamestop and ended up playing it like once.

    Since then, obviously the receipt is gone and a serial code is needed to reset the password, so I'm unsure of what to do.

    I have my old Nightfall + Collector's edition of GW1 (cases), but the booklets are unfortunately gone so I have no real serials to work with.

    Any suggestions?

  • Password Reset

    Yeah...

    So basically I reset my password back in March but stupid me forgot to write it down and it's all but forgotten now. I did play GW2 briefly with my GW1 HoM hooked up to it, but I can't find the serial code anywhere, which you need for password reset.

    I submitted a support ticket, but I truly cannot find any information to speed up the process.

    You need a GW2 serial and not GW1 right?

    Thanks everyone! :)