Posts by Iaerah

  • Mobile app??

    Sorry for the slow answer, but we will not be making a mobile app.

    What we will do is launch a new version of Legacy that is completely responsive and will support notifications, which means that Legacy will be a LOT better on mobile

    Kevin

  • The future of Guild Wars Legacy

    Quote from Lexx


    I'm back, after (probably) a year away from GW:L.

    When you talk about "software", it makes me think of Discord or similar software. If that's the case, I'm not sure that's the best way to go. But if there's no real alternative, I guess I'd give it a try even though I'm not a Discord fan. Now if it's NOT Discord, I'm curious what kind of software you had in mind ;)

    As for features I would love to see, are features to enchance party search for an otherwise aging game. Sort of like:
    1. Pick an activity you want to do, and a time slot. (Ie. Dungeon, mission, getting a run, ...). These can be preset templates that initially only cover the most popular options in game, and later expanded with more choices. Meeting place would also be preset depending on area (ie. ToA int district if event is FoW/UW).
    2. Other players can see requested activities, and pitch in a "I'll be there!", and then commit to show up at the selected time. International district is possible best choice as it's easier to find the people you're meeting up with.
    3. This could be doable even anonymously/without an account, limiting the user to just pick a preset template and time slot. With an account, they could add additional comments.
    4. An last, but equally important, is a form of subscription. Say a runner want to subscribe to all events related to "LFRun", and get notified when one is added or gaining people. This would allow them to more easily find enough people for a run to make it worthwhile. Likewise, people could subscribe to various dungeons or elite areas, and get notified when people want to start forming up parties for that. A subscription could be as simple as an email notification.

    I think something like this is needed to help augment and breathe life into GW1. A new player could easily try find other players to join up with without having to try shout around in empty outposts. Instead people can do other things with their time, and get notified when something interesting is about to happen.

    Hey Lexx,

    I'm talking about the forum software we're using (on our end), not something you would need to install like Discord :)
    The idea's you are bringing on are very interested, we'll have to look into those ;)

    Kev

  • The future of Guild Wars Legacy

    [font="Hind, sans-serif"]Hello everybody,


    Over the last few weeks you haven't really seen me online here often - which is because of a combination of me falling sick and working on something completely new.
    That's right, big changes are coming in the next few months.


    What will these changes hold? A lot, but I'll first explain why we're going to make big changes.


    Right now, our forum is running on MyBB, which has done a great job, but at the same time it is holding us back enormously: MyBB2 is under active development, but this has been going on for years and after recently trying out the development builds, I fear it will take a few more years before they're even close to offering working forum software.
    Developing plugins for MyBB1.8 however is a complete mess with no-so great documentation and a really strange way of working (plugins are mainly stored in a single PHP file, which makes it a MESS to work with).
    Sitting on MyBB1.8 has several clear disadvantages: it hasn't got any support for responsive designs and to implement this would require a ton of work for us (believe me, I tried) and it breaks a ton of features of MyBB.
    Next to that, our existing software has a tendency to break in different ways - one time it's image uploads, attachments are broken right now and neither I nor the MyBB team have been able to find out what is going wrong (the files are actually uploaded, looks like something goes wrong in linking it, but that seems to be fine as well).
    Next to that, updates to the software have broken features on the forum for everybody quite a few times and these take a lot of time for me to resolve (for example, turning the entire board as read or for the moderators, the inline moderation broke a lot).


    We also tried to modify several things to improve the Xunlai Market, but these simply didn't work out and caused even more issues.


    At one point, I tried to create a external application to do things which in reality should be done by a plugin. It would require me to build an external authentication system to hook into the forum it's authentication and then allow me to hook the new application into it, in a really band-aid way.
    I decided against doing that after using the development build of MyBB. It's simply said not even close to an alpha, it will take years to get there.
    Using the existing MyBB plugin system is way too inefficient and hard.


    So, what did we decide? We started looking into different options into which software we would use going forward and we tried a few of them, in fact.
    Internally, our decision has fallen on a piece of software that is very modern and feels very modern as well - it has a responsive design out of the box and allows us to create entire new modules. So that should be exiting (yes, I'm not naming the software on purpose ;)).


    This allows us to completely redesign Legacy as we want it to be - as there are some parts of Legacy that are currently not up to snaff that we want to improve upon.[/font]
    [font="Hind, sans-serif"]I would like to ask what you guys, as our users, would like to see in the future? What do you want us to add or change? What can be improved?[/font]

    [font="Hind, sans-serif"]Before anything will be visible of the changes, we'll be a few months further though - we're planning to do this right and not rush it.[/font]

    [font="Hind, sans-serif"]Kevin[/font]

  • Account Hacking Incident Pt 2

    It's been known for a while that the Guild Wars support is quite bad - and unfortunately, there's not much to do about it.

    The only advice I can give is to try and keep your character names secure (for that reason, Legacy does no longer show character names - we used to do that in the past).
    Perhaps you can try to send to support and create a ticket which states that you only want to allow password resets from a certain mail address or when specific information is granted...

  • GW Network problems

    Hello everybody,

    For the past 2 weeks there have been quite a lot of issues with Guild Wars it's connectivity.

    I am currently looking into this to try and find out what is going on and how we can solve it.

    Right now there are 2 problems:
    -> People not able to get past the launcher / Connecting to ArenaNet
    -> People that are having very high pings

    For both issues I currently have a support ticket open and I hope to get it to the right team.
    In order to diagnose even more I am working on a PowerShell tool, hopefully that will be up soon (I will post it here) - I have quite a bit of networking experience (went through CCNA 1-4), so hopefully I can deliver the right information to support.

    The first issue is most likely an issue with Amazon's CDN (Cloudfront) - which makes it hard to troubleshoot since a CDN has multiple locations in the world.. So, the first thing here is that I need to know where people have these issues - is it mainly the US, and if so, where are they located?

    What the second issue looks like is a manual route that has gone lost (or malconfigured) and because of that it goes through another route which has terrible optimization. The big blame seems to lie with Telia, I guess their uplink from EU to US.
    In my test the first lagspike (nearly 90ms) came from the jump from Paris to New York (if you do a traceroute, the prs is Paris, nyk is New York etc). In my last test from that point it racks up another 37-40ms, but the big issue lies in the jump from EU to US.
    Hopefully this is something that ArenaNet can fix soon enough - this is something beyond our control and it is also not that simple - this was caused by a power failure and switches and routers really don't like those, but I hope they can fix it. We just need to get it to their network team ;).

    To help me:
    -> State if you are in the EU or US, preferably add some more details (state, country)
    -> Which problem do you have?

    You can download the tool on https://guildwarslegacy.com/gwl-connectivitytester.ps1
    Right click on the file and choose Run with PowerShell.
    This will open up a console window, press ENTER and type in EU or NA, depending on your location.

    This will create a file, gwl-networktest.txt. Please share this file with me - either here or by mail on [email protected]

    - Kev

  • Latency Issues

    I am currently looking into this problem and trying to find a solution for it.
    Right now I'm working on a PowerShell script that will collect more information so we can properly troubleshoot this and perhaps send all of the data through to ArenaNet.

    I am aware that the most issues with connectivity/lag right now are related to Telia. I suspect that might be their uplink between Europe and the US that is causing the issues.

    Could you post some of the IP's you are connecting to? Others are welcome to provide these too, so I can properly troubleshoot this.

    I've already started a ticket, so we are looking into this.

    - Kev

  • GW2 PoF Community meetup

    Hello everybody,

    I have already announced that I will be attending the Guild Wars 2: Path of Fire meetup in Cologne next week, but ofcourse we're going to be doing a few special things :)

    One of those things is that we are going to hand over a little gift which will be signed by all of our members - and you guys now get the opportunity to write a bit of (positive ;) ) text which we will put on the gift and hand over.

    So, let yourselves go and let's prove that the GW1 community is still very much alive!

    - Kev

  • GW2, expansions and the Living Story

    Well, ever since season 3 started they have been going about tying up loose GW1 ends, which I don't think is a bad thing.
    It feels to me that they're actively trying to get those out in order to progress the story and just allows for a richer world.
    GW2 never felt like GW1, because it so blatanly ignored everything from GW1, almost every landmark was destroyed and not a lot of it was left.

    With season 2, they have handled these:
    * The White Mantle and the Shining Blade.
    * Livia.
    * Saul D'Alessio
    * Lazarus the Dire
    * Eye of Janthir
    * Demmi Beetlestone and Caudecus Beetlestone (Gw2 only)
    * Scepter of Orr
    * Zinn
    * M.O.X.
    * Dwarves.
    I probably forgot a lot of those, since I did the story so many months ago, but those were really the things that we as GW1 players wanted from GW2 since it launched. A game that gave answers to our questions.
    To that end, I am excited to see what PoF will bring. I hope we'll be able to see the Kodash Bazaar, for example, and Elona Reach is in the new maps.
    It will probably contain so much more GW1 landmarks compared to the GW2 areas...

    I feel that the White Mantle story could be handled better, in a longer patch, but in the end we got all the information we wanted. Same goes for everything they handled, it feels that they wanted to give it all a place and tie the storylines together and end them gracefully. And I am glad they did.

    What they are doing with Balthazar goes against everything we know about him, but they aren't retconning the living crap out of it - we never knew what happened with Balthazar. The gods just went away... so yeah, they're handling things totally differently, but I am still happy that they are handling it at all.
    Another expansion like Heart of Thorns, which is just new stuff layered upon new stuff or an expansion that takes us to GW1 lands and answers some of our questions? Hell yeah!

    We're finally gonna see what happened with that slimy git of a Palawa Joko..

  • Henchmen Everlasting : State of the Economy


    Hey Dwa, if you have ticket numbers, would you be so kind to send them to me in a private message?
    I do not work for ArenaNet, but I could try and poke some contacts.

    - Kev

  • ERROR

    Very cool idea :)
    I think it would be really fun to just see Ascalon City in it's full glory in another game and even in a completely different kind of game.
    Imagine using guns in Ascalon City, perhaps we can finally best Gwen ;)

  • Network maintenance 19//07

    Hello everybody,

    I have just been informed that our network provider is going to perform some network upgrades.
    This might cause some downtime and packet loss for Guild Wars Legacy.

    The upgrades are scheduled between:

    Event Type: Network Upgrade
    Start Time: 2017-07-19 02:00:00 UTC
    End Time: 2017-07-19 03:00:00 UTC

    Should there be longer downtime or questions, feel free to mail [email protected]

    Greetings,

    Kevin

  • Inactive due to internet problems

    Quote from Looney


    My worst troubles on my 7Mb/768kbps line all started during that halloween blizzard in the northest usa a few years ago. It was that storm that started my issues. A line came down and they did a bad splice fixing it. 90% of lines here are copper, there is only fiber on some main lines, none to any homes. The 'fixed' line had 66% packet loss and as a result horribly inconsistent pings. During that halloween I somehow managed to stay in gw, my traffic must have been rerouted to some extent...

    I VQed Dalada Uplands with an in game ping of up to 180,000ms, yes 3 minutes, idk how gw didn't boot me out. I would notice my heros stopped and keep going, I would scout where groups were, then what can only be described as "the rubberband from hell" would happen and BOOOOOIIIINNNGGG back to my heros I would go.

    Inconsistent internet is the worst, slow but stable is better-ish, best is getting what you pay for. It just plain sucks when they can't figure out the problem. Have you tried something like traceroute? Ping Plotter works better than a plain old traceroute, it does ping and packet loss for every hop with a better gui than a command line interface. It's the only thing that got my line fixed, they kept saying everything checked out fine until I used it and told them exactly what hop the loss was happening at.

    I have done Cisco's CCNA 1 through 4 (Cisco Certified Network Associate) training course, which teaches you just about anything about the internet and how it works on a very technical level.
    I'm without a doubt better educated on the matter than the employees of my ISP...
    It's just completely out of my hands, the issue seems to be that the modem reverts to completely wrong configurations or that the network box in my street is malconfigured and is causing the issues - that is at least what I expect - everything up to the physical layer (OSI-7) goes through normally. So now I have to suffer through their support :)
    My speeds are artificially low, the connection itself is good, but due to this the speed and quality are just unreliable. Everything lags like hell.
    A slow speed is bearable if the quality is good enough, but this ís hardly so.

    And command line for the win ;3

  • Inactive due to internet problems

    Well, I have been asked to send through my list of speedtests..
    I had some records of 1.14 Mpbs and an upload of 0.56 Mbps, but it is kind hard to do stuff that way and really limits my ability to work at home (which gives me more time to work on Legacy). Sucks, but hopefully it will be resolved soon.
    Its not only the speed though but the general quality of it, it is just slow and has a ton of lag as well.

  • Shout box

    I have actually implemented a shoutbox on another website of mine once, and while it was a really fun way, the big issue with it was that the main activity on that site dropped to nearly nothing because of it.
    The big issue with that is that it is all deleted, so usefull things aren't stored and so on.

    Because of this, I would suggest using Discord - https://guildwarslegacy.com/misc.php?page=discord
    That always has people on it :)

    In general, I am not against a shoutbox but not overtly positive on it either. Perhaps if we get enough request for it ;)

    Kev

  • Inactive due to internet problems

    Hello everybody,

    I have been quite inactive lately because of internet issues (I get about 2-5Mbps instead of my usual 100Mbps..)

    My internet provider is currently looking into this and I am working on solutions, should be back on schedule as soon as possible.

    Kev

  • Server maintenace 4th of May 2017

    [font="Helvetica, Arial, sans-serif"]Hello everybody,[/font]

    [font="Helvetica, Arial, sans-serif"]We will be taking Guild Wars Legacy offline for maintenance in about 30 minutes. ETA before back online: max 3 hours.[/font]

    [font="Helvetica, Arial, sans-serif"]Greetings,[/font]

    [font="Helvetica, Arial, sans-serif"]Kevin[/font]