Let's hope at least that the letter will start a discussion at reddit or here at forum with someone official from ANet about the future and what is possible for updates and what not but i just see the classic response with (insert marketing bs) as usual,
most of the ppl that worked in the original GW left ANet even Mike O'Brien is out, so who is still there and has experience with the tools and coding of the game ?
I think the letter should go to the original creators and the founders of ANet, they are the only ppl that could move the strings to happen something good for the game as a side project without caring for profit just for the sake of the fans and players.
The only solution that i see with the current situation for updates is either ANet put 4-5 ppl to work on the game (highly unlikely as there are no old workers with experience on the game) or make an agreement with an indie company that will carry the updates and if there is generated profit a percentage will go to them but who is that crazy to get in the nightmare of GW coding ?
I don't agree with the monthly subscription fee but i want updates to happen so what i do ? Do i sign ?