It is something new to the game from earlier this year. Anet enabled 2-factor authentication for all accounts by default and you do need the authentification code from your email just like it says
the code should go to the email you use to log into the gw account. and if you still have access to that email account that should be all you need.
if you didnt get the email, i would try again a few times, check spam folder maybe and if nothing works you will have to contact anet support.
edit: if you havent logged into your email in a long time, it may have been in some suspended state where only after logging in you will be able to receive emails again. at least thats what i think i have experienced in the past.
- check spam folder
- if you havent logged into your email in a long time, it may have been in some suspended state where only after logging in you will be able to receive emails again.
For the second one, try to send an email to another email of you from the account you log in to GW. Respond to this email to test if your email address receives mail.
After that, try to get into GW and check spam folder.
it could be related to your internet that you get a new IP adress every 24 hours, thats the only thing i can think of
Those codes are the same to log in to the game also?
The other thing i do not understand, the message says i am logging in to the game with a new ip adress.
You have the right password for GW, otherwise you can't get the to the window where it ask you for the Code in the email.
What I don't understand, if you get the Code and you copy it into the window like in your first post, why can't you log in. Or can you?
If you never logged in with the Code, the window of your first post will always pop up. Same happens, if you uncheck the box in the picture of your first post.
Update. I did manage to log in to my account. Everything is fine 
Thank you for the help.
Close the thread please.
Please change the title of the thread back to Problems with logging in to the game. The best thing to do is to write * Problem solved *
This is the only way others with the same problem can find a solution.
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