An important announcement

1st Official Post
    • Official Post

    An announcement.

    As many of you know, over the past few months there has been prolific sexual harassment ingame from a user whose in game name is Dwigt Schrute. He has been extremely inappropriate both in public areas of the game (Kamadan etc) and in private messages, searching the various forums and Facebook pages looking for in-game names of people to harasss ingame. He poses as well known players and uses their fame to further his inappropriate behaviour. This is not acceptable, and the general community also found this behaviour unacceptable.

    He recently began impersonating me while making sexually provocative statements to people, regardless of their age.

    The general community was as outraged as I was so when I asked the various communities to send me screenshots of his behaviour, a total of 83 were sent to me. This response has been phenomenal, and I want to publicly thank everyone who sent me evidence.

    I submitted a ticket to support, documenting all of the screenshots. I was delighted at the response I received from them. It was agreed that his behaviour is unacceptable, and the report escalated very quickly due to the seriousness of Dwight's behaviour, and within a day or two I was exchanging emails with the lead GM at Arenanet's support. They examined the logs, and confirmed the screenshots.

    I am delighted to announce that the Lead GM at customer support has confirmed that they have taken the appropriate action in this case. Whilst they cannot tell me exactly what they have done due to privacy laws (understandably), I am assured it has been dealt with.

    Furthermore they are very interested to know if this happens again, and are watching very closely.

    So, I would like to ask you all one more time for your help. Please could you let me know if you see Dwight Schrute, or any of his other characters in game, as I am very interested to find out what support has done.

    If anyone has a video of Dwight meeting Dhuum I would love to see it.

    Thanks again to the guildwars community on behalf of the team at guildwarslegacy, and from myself personally.

    Max.

    "We are all in the gutter, but some of us are looking at the stars" - Oscar Wilde

    Did they do anything regarding all those gold sellers/etc that also appear EXPLICITLY on all the 83 screenshots that you sent them?

    They are still at kamadan as far as I can see.

    Guess it was reallyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy that hard for them to type some Character names like MMOMarket and banish them or they didn't had the time after finishing typing "Dwight Schrute".

    Gotta give it to Anet!

    Cheers.

    Nice to hear they still can take still take care of that kind of behavior, but yeah I kinda agree : the gold seller spamming problem seems to be a bit more important than this "minor" issue affecting only a few people.
    At least I heard of a few small banwaves recently, so they still care a bit about the botting problem too :D