screenshot

Anaconda · April 9, 2021 at 4:56 AM

Hello,

Until recently I have been able to take screenshots in game with the printscreen button. Now when I hit the button, the cursor just blinks. There is no message that says a screenshot was taken. There is no new screenshot in my folder. Although, if I open paint and paste the screenshot I wanted to take is displayed. I haven't changed any settings on my computer recently so the only thing that came to mind that might be causing this is the recently game update on 4/6 as this was the first time I tried to take a screen since then. I was wondering if anyone else might be experiencing this problem.

Marty Silverblade · April 9, 2021 at 5:39 AM Official Post

Screenshots are working as expected for me. Maybe GW has lost permission to create new files in your documents folder somehow. Can you create new skill templates?

Anaconda · April 9, 2021 at 5:50 AM

Quote from Marty Silverblade

Maybe GW has lost permission to create new files in your documents folder somehow. Can you create new skill templates?

Hmm, that seems to be the case. Trying to make a new template is giving me an error that the file could not be created or written to, but I can load the ones I have already just fine.

Neutral_CH · April 9, 2021 at 9:14 AM

Try to run GW in administrator mode.

Anaconda · April 9, 2021 at 8:26 PM

Quote from Neutral_CH

Try to run GW in administrator mode.

I had tried that. I ended up doing a bunch of updates. Turns out my antivirus decided to start blocking gw and wasn't notifying me until I updated it.

Neutral_CH · April 9, 2021 at 8:42 PM

personally, I find anti virus useless on Windows 10.

Windows Defender, Malwarebytes (free version), are enough in most cases.

On the web browser 2 extensions; a tracker blocker: for example: Ghostery, and an ad blocker: for example: uBlock origin.

This is much more effective than an anti-virus (free, paid) provided that you have a well-informed mind.

Misty · April 10, 2021 at 7:35 PM

Quote from Anaconda

I had tried that. I ended up doing a bunch of updates. Turns out my antivirus decided to start blocking gw and wasn't notifying me until I updated it.

Thanks a lot - I had the same problem and this was the solution. For anyone else reading this: I added gw.exe to the list of exceptions, and I was immediately able to save builds and screenshots again.

Quote from Neutral_CH

personally, I find anti virus useless on Windows 10.
Windows Defender, Malwarebytes (free version), are enough in most cases.
On the web browser 2 extensions; a tracker blocker: for example: Ghostery, and an ad blocker: for example: uBlock origin.
This is much more effective than an anti-virus (free, paid) provided that you have a well-informed mind.

Unfortunately, my work requires me to use AV.

Blind Was My Fury · April 15, 2021 at 7:59 AM

By anychance, your screenshot folder isnt full ?

Prolly not cause i think a message shows ingame when you try to take one and the folder is full.

Screenshot folder can contain 1000 screens and then i had to delete some of them.

Peace

Anaconda · April 15, 2021 at 6:57 PM

Quote from Blind Was My Fury

By anychance, your screenshot folder isnt full ?
Prolly not cause i think a message shows ingame when you try to take one and the folder is full.
Screenshot folder can contain 1000 screens and then i had to delete some of them.
Peace

Thanks, but already resolved the issue, was my AV

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