recovery of an old account

  • Hello everyone.


    I am a very old player, i have bought all guild wars 1 including all adds boxed version. Wach box comes with a disc and cd key. Unfortunately my computer does not have a cd drive. I have downloaded all the versions from https://www.guildwars.com/en/download and have installed the game, but I do not remember my e-mail address where I have all my characters. Hundreds of hours of gameplay, i remember I even got achievement the map discovery at 100%.

    Is there any way I can recover my account if I cannot remember my login (e-mail)?

  • Hi and welcome back :)

    There is a way to get your account back, just contact Arenanet support. They will ask you lots of info to verify that the account was yours including character names (if you remember any), professions, CD keys (should be inside your boxed versions), etc.
    The email is what most people forget (or stopped using it 15 years ago and is deactivated) so I am sure you will get back in game pretty quickly. Good luck!

  • Hello everyone.


    I am a very old player, i have bought all guild wars 1 including all adds boxed version. Wach box comes with a disc and cd key. Unfortunately my computer does not have a cd drive. I have downloaded all the versions from https://www.guildwars.com/en/download and have installed the game, but I do not remember my e-mail address where I have all my characters. Hundreds of hours of gameplay, i remember I even got achievement the map discovery at 100%.

    Is there any way I can recover my account if I cannot remember my login (e-mail)?

    Hesper below offers the way back into the old account.

    I've had several accounts I had to recover due to email changes.

    One of the questions they asked was my address at time of purchase.

    You''ll have to a new email address for them to send you a link.

    If you still have original keys that should go a long way as well, good luck.

    IGN Rogue Monks Bane