Posts by Iaerah

  • Guild Wars Wiki 403 Forbidden

    Legacy also has a lot of issues with bots, we get a LOT of extra traffic lately and it is one of the reasons we had to move to a beefier server.

    But yeah, LLMs are scraping a LOT and on dynamic websites like Legacy or the GW Wiki, you do feel the impact of that enormously.

  • Update on the usage of multiple accounts

    Today, another wave of messages were sent out concerning users that were detected to be using multiple accounts. The detection and taking action against these is an ongoing thing which we will continue doing.

    The usage of multiple accounts, especially in the Xunlai Marketplace, has a negative effect for everybody and thus isn't allowed.

    - Kevin

  • Is there a problem with the server?

    Quote from KingCrimson
    Quote from Kaslim

    It works better now (for me) :thumbup:

    I just tested and it’s working well for me too now when I am on cellular and not WiFi… wonder what changed?

    I have no idea what could cause this. I'm working on improving things, but none of the monitoring tools I use have reported issues or downtime. So it's strange that this keeps happening...
    I am going to do some changes tonight, can you let me know if you encounter the issue in the next few days?

    - Kev

  • Update on the usage of multiple accounts

    Quote from Forty Second Rogue

    What prevents people with perma banned accounts from opening a new account?

    Are accounts tied to a specific IP address? Forgive my internet workings ignorance/

    Nothing can stop a determined user from creating a new account. We aim to find out when someone does do that, though.
    There are technical checks that we use, which can include IP addresses, but there are also other checks. You'll have to excuse me being vague here, though - I can't fully explain how the technical checks work because that would just help to dodge them.

    But it's not only technical checks that we use, there are a few methods we use.

    But let me be absolutely clear; we will never be able to catch 100% of the users doing this. That is also not the goal of us. What's most important for us is the health of Legacy - and the game - in the long run.

  • GW Market

    I think it's a really cool website and tool! It's really cool that the community is coming up with cool new tools and solutions again, that's something that only benefits all of us.

    Legacy itself will also get some cool updates in the near future, but honestly, things like this just make me happy!

  • Update on the usage of multiple accounts

    Hello everybody,

    As you might have noticed, we have increased our checks and enforcement against users of mutliple accounts. This has always explicilty been stated not to be allowed in our rules and remains true.
    However, over the years, we have noticed that there was a group of users that was suspected of using multiple accounts on Legacy for a multitude of reasons, including manipulating selling/buying threads.

    We have heard your concerns loud and clear. Many of you have reached out to us, expressing frustration about the impact of this on the community and how difficult it made to deal with the Xunlai Marketplace.

    This is a direct response to the messages that you, our community, have sent us. Legacy is a special place and we want to keep it a good and useful resource for many more years.

    Due to this, I want to clarify what our rules are about multiple accounts and how we are dealing with them.

    The rule

    A user is allowed only one account. There are very few - if at all - legitimate reasons why a user should be allowed another account.
    From our experience, secondary accounts are overwhelmingly used for disruptive behaviour, such as manipulating threads, bidding wars or circumventing bans.

    We do not tolerate this, and we never will.

    Actions we can and will take

    If we detect that someone is using multiple accounts, be it via technical, behavioural or other measures, we will contact the user in question directly.
    It is not because we detect you using multiple accounts, that we will automatically ban your accounts. We will always contact you once we detect this and put forward these options:

    1. Merging accounts

    We have the option to merge accounts, which takes two or more accounts and merges them into a single surviving account. One account will remain and all the posts, messages, conversations associated to the other accounts will be merged into the remaining account.

    This is our preferred solution for mosts cases, as it preserves the activity and contributions of both accounts.

    2. Banning one or more accounts

    We will give the option to ban one of more accounts to your choosing and allow the continued usage of one of the detected accounts.

    The other accounts will be banned. The banned accounts can not be recovered later on.

    3. Explaining why an extra account might be needed

    If you believe you have a valid reason for maintaining a second account, you may explain your situation. In general, we deny these requests, but we will consider exceptions on a case-by-case basis.

    • If approved, only one additional account will be allowed and no further exceptions will be granted. These accounts will be linked to each other in our system to avoid further warnings to be sent out.
    • Approval is at our sole discretion and will require clear and compelling justification. I, Iaerah, have the final say in whether this exception is granted or not

    What to do you when you are contacted?

    1. Be specific and transparant
      • Vague statements or general claims (e.g., "my family uses the same computer) will not help your case. Provide detailed, verifiable information - such as names, relationships or evidence of independent usage if you claim the accounts belong to different people. Explain to us why the accounts might have been flagged.
      • If you have additional accounts beyond those mentioned, disclose them immediately. We will often withhold some details and leave these for you to fill in - failure to do so will in general be very harmful to your case.
    2. Be honest
      • If you've used multiple accounts, admit it. We prioritize fairness and honesty can lead to more lenient resolutions (e.g. merging accounts instead of bans).
      • Attempting to mislead or withhold information will result in stricter consequences, including permanent bans.
    3. Cooperate fully
      • Respond promptly and respectfully. If you need clarification, ask - we're here to help resolve the issue.
      • If you believe there has been a mistake, explain why with concrete evidence.
    4. Avoid retaliation
      • Reporting posts or users that call out your behaviour will not help your case. It will only escalate the situation and may lead to further action against all of your accounts.
    5. Choose a resolution
      • Clearly state your preferred option (merging, banning or explaining). Delays or refusal to engage will result in a decision being made for you.
      • In general, you will have 7 days to resolve the issue before we ban all affected accounts.

    In general: we want to support and maintain a healthy community. Cooperation and honesty are the best way forwards.

    Things to keep in mind

    • Transprancy is important. If you are contated about multi-accounting, honesty and cooperation will work in your favor. Attempting to mislead or manipulate the process will result in stricter consequences. We do not contact you as a punishment, but as a way to resolve this situation.
    • Appeals: if you disagreew ith a decision, you can appeal once by contacting me through scribe@mail.guildwarslegacy.com. However, appeals will only be considered if new and verifiable evidence is provided.
    • Community impact: multi-accounting harms the integrity of Guild Wars Legacy. It undermines trust, distorts and disrupts the marketplace and creates an unfair environment for everyone. We enforce these rules to protect the community.
    • Ongoing enforcement: we will continue to monitor and refine our detection methods. Repeat offenders will face permanent bans without warnings.


    If there are any further questions about this policy, how we handle things or any other things you might want to ask, feel free to ask them.


    Kevin

  • Faction OS items

    Quote from Elite Trader D
    Quote from Iaerah

    Lord Kraken - Elite Trader D - you can report this post, but I know that Lord Kraken is a duplicate account from you.

    I'm done playing.

    Not a problem, but would be nice if the rules applied to everyone in the same manner. So when countless others get banned for making comments and bids and others don't you can hopefully see were the frustration comes from.

    You gained my attention as this has gone beyond the scope of normal moderation. I typically do not handle the day-to-day thread moderation that happens here in the Xunlai Marketplace, as I function as the escalation path.
    When I intervene, it is because a line has been crossed.

    Let me put this straight:

    • The accounts Lord Kraken, Elite Trader D and Trader of the Mist have been confirmed as being double accounts of the same owner.
    • This is a violation of our policy that states that a person may only have a single account.
    • You have then reported a post that correctly called you out for using another account, and putting doubts up about how our moderators apply the rules.
    • As a result, all three of these accounts are permanently banned.

    Attempting to manipulate the reporting system to silence legitimate criticism will not be tolerated.

    I trust our moderator team to apply our rules fair and consistently. I have informed you about that your accounts were identified, and I have reviewed your responses, but your explanation did not line up.
    If you have an issue about how rules are enforced, the appropriate action would be to address them privately and respectfully - either with the moderator that handed them out, or by messaging me.

    I take violations seriously, I heard a clear call for more strict and better handling of users with multiple accounts, and we are focussing on this. I will always handle in the way that is the best for Legacy.

    Please keep reporting things you see as an issue and we will review it and take action as required.

    Now, that's enough side-lining for this thread, let's get back to bidding.

    - Kevin

  • Unable to report posts - server error

    Quote from trademeimfamous
    Quote from Iaerah

    That could indeed be related - what action did you take, what messages did you get? I haven't encountered issues myself yet, so please give me all details so I can go ahead and see what goes wrong.

    Kevin

    just a loading circle popup when on the website, main page or whatever else, and it loads for some 10s of seconds and the error popped up. also the site wasnt really working/loading properly


    edit: also the site is now working only intermittently, the latest post side window and notification (-time) isn't updating. and i also got that same error as a whole page instead of just the windows on top of the website

    Strange, do you get any error messages/ID's that I can use to check the control panels?

  • Unable to report posts - server error

    We have also switched to using BunnyCDN as our CDN provider, so that should speed up Guild Wars Legacy for most users.
    This isn't a free service, so feel free to donate if you want to support all of the development of Legacy ;)

    But this is mainly because we used CloudFlare before and I want to be less reliant on a provider that runs gigantic parts of the internet - competition is healthy!
    I also have a preference to work with European companies where I can, since Legacy is European-based, so that also plays a role.

  • Unable to report posts - server error

    Quote from kakashi

    On my mobile phone, i can connect to GW LEGACY, exempt if wifi is activated…

    Your update block my 5G

    Is this still an issue? We had an issue with DNS a few days back - we moved to BunnyCDN for DNS and they did a massive fuck-up on the import of our zone file (I've just got reports from them that they fixed the root cause).

    They accidentally imported everything with "guildwarslegacy.com" added to it... so to reach Guild Wars Legacy, you would need to type in "guildwarslegacy.com.guildwarslegacy.com". Took a while before I figured out that that was what was wrong.
    It was very stressful hour, I can tell you that.

    Those issues should now be resolved, should it still be an issue, feel free to let me know.

    - Kevin

  • Infraction Points

    Quote from Elite Trader D

    Can someone shed some light into the infraction point system and thresholds for bans etc. Couldnt find much in the way of information anywhere on the forum.

    There is indeed a warning/infraction point system in place. I won't discuss all details of it, because that leads to people gaming that system.

    What I will say is that how it generally works is that it utilizes a points system that will automatically trigger actions once enough points have been collected.

    Every action a moderator takes, will assign you warning points. For example, the warning to read the Xunlai Marketplace rules will assign you 1 point. A first warning gets you 2 points, a second one 4 and so on. However, a moderator can overrule the amount of points given and can decide if points expire.

    There are pre-set warnings but moderators can choose what they find appropriate. The moderators have my full trust there and I serve as the escalation point if someone does not agree with the received warning or ban (and for that reason, I usually do not moderate that actively myself).

    Some of these points will expire after a while, other points never expire. The first action that automatically get applied is when you get 8 points, which disables your avatar for a week. In general, warning points are set up to not expire.

    To get a first ban, you will need to collect 15 points. The next ban, for 3 days, only takes 5 more points (which equals a new warning, once you get at that point).

    I hope this sheds some light on the system, and if you require more information, feel free to ask it here or privately.

    - Kev

  • [Updated] PRENERF Greens

    As a reminder, it is not allowed to have multiple Guild Wars Legacy accounts. Due to that reason, several users here have been permanently banned.
    We are actively working on improving how we handle members that have multiple user accounts. If you feel you have a valid reason for a second account, please contact me.

    fatbeard mcbearface has been permanently banned due to severe inappropriate behaviour, including sending offensive ASCII art and harassing messages to other users.
    This kind of disrespectful and juvenile conduct has no place on Legacy.

    If you receive any kind of inappropriate messages or conversations, please report them. We look at every report and take them seriously.

  • Problems with ArenaNet Support

    Well, the problem is that it usually isn't hard to find the names of characters online for people - on this forum alone, you can find many hundreds of those.

    It makes sense that they require a bit more information to recover your account. Try to give as much details as you can.

    At the bare minimum, you should be able to at least give your name, but the more you can give, the better.

  • Is there a problem with the server?

    Quote from Unholy

    I came looking for a thread like this after noticing some rather extreme Legacy lag for the past day or so, but then I noticed Red's initial poll was from over a week ago. I hadn't noticed any issues around that time. Currently, however, the site itself loads very slowly, and individual pages within it are slower than usual as well. I thought it might be a general internet issue for me at first but haven't had issues with others sites/apps yet.

    This occurs for me using Chrome on both desktop and mobile, though on mobile it feels worse. Accessing from the US and using the default theme (the goldish one with Vizu.)

    The CDN was disabled for now for testing purposes, so the first page load you do after it was disabled (yesterday) will lead to a bit longer of load times. I'm investigating it...

  • Is there a problem with the server?

    A slower reaction, but I haven't been notified by the monitoring tools that the speed of Legacy has changed.

    This is the monitor of the last 30 days on my monitoring tool Gatus:

    And this is the last 30 days measured by OhDear:

    Finally, the server monitoring itself also didn't mention anything strange, we didn't even get past 4.1% of the CPU load.


    So I don't really see a reason why Legacy would have performance issues. However, on the 21st-22nd of January, there was a CloudFlare issue and we are still using CloudFlare right now (https://blog.cloudflare.com/route-leak-inc…anuary-22-2026/) - even though I am looking into moving towards BunnyCDN soon.

    If you still have issues, could you please let me know:

    - What country you are from and what ISP
    - What theme are you using on Legacy
    - What browser are you using

    A big help would be a traceroute to Guild Wars Legacy. This can be done by using these commands:
    - Linux/Mac: traceroute guildwarslegacy.com
    - Windows: tracert guildwarslegacy.com
    This shows an entire list of all the steps you go through to reach the server.

    Feel free to let me know through a DM so you don't have to expose these details here. But that could help me figure out what goes wrong.

    Quote from bsoltan

    For me I haven't had a slow response / load time but some pages that are image heavy become slow to scroll/navigate.

    The new version of our forum software, which should launch somewhere in the next few weeks, should fix this alongside a lot of other things. It is going to automatically convert images to a more efficient format (webp) so that these take up less space and thus load quicker.

    It's also going to add drag and drop for reordering file attachments. Coming soon, hopefully!

  • Guild Wars Reforged

    Quote from Neutral_CH

    ^^^^^^ issue with mode: Melandru's Accord. Take money from the xunlai chest with TB++ /xunlai ->

    If you don't have a Xunlai Storage account, you can open the chest but not take things/gold from it (e.g. in pre-searing and other locations).
    Since you can't unlock the storage account, I suspect you can access the bank but not interact with it? I haven't tested it though.

  • Unable to report posts - server error

    I've already had a reply from the developers and the cause of the reporting issue was found and is resolved. Due to that, WSC-Connect is not available until further notice (as this was causing the issues) - I'll be working with the developers of WSC-Connect to resolve this issue.

    Please report each conversation and message so we can take a look at it - reports are taken seriously and looked at.

    Concerning the alt account trolling and fake bidding, I agree that that is something that we need to improve upon and will.

  • Guild Wars Reforged

    Quote from ripbb
    Quote from Neutral_CH

    Hum, joke, real? :/

    Creator of GW Toolbox notices a new dungeon in the game!

    it's real, Jon followed up with that

    he's assuming stuff though, so keep your hopes low and your expectations even lower

    It makes sense that the developers would try to use those tools for content creation they've gotten working again... but this could just as well be them just trying and testing out the tools and these could be testing maps.
    I certainly would expect that they would test out a few things before actually making new content and publishing it.

    So could it be a new elite area? Well, it makes sense... they've been going the God-route a lot now. Next we'll get a Dwayna mode where you can only use healing spells ;)

    I suspect we'll see some new content one day. You don't patch up development tools to not use them.

  • More ideas to keep tracking price on sells threads

    Quote from calincalin

    It should be possible to view the history of past transactions, either through specific access rights or through new rules. For example, item prices should no longer disappear once a sale is closed.

    Just looking at the enthusiasm for Guru’s transaction history is enough to show that there is a real need to preserve and maintain historical data. This kind of transparency helps users better understand the market and builds trust.

    I agree that that information is valuable and that we could do a better job exposing those things. And it's an area that I am trying to improve things with.

    I don't want to pin things down/say too much right now in the case that it doesn't pan out, but thanks to a new piece of software that I am testing, a few cool things can be done here on Legacy - and I expect it can absolutely help improve things like this.

    So yes, things are moving. Not always as fast as I - or anyone else - would like them to go, but I am still human after all and I have my day to day job that takes priority. In the end, Legacy isn't free for me to host (nor is that extra software) and Legacy is first and foremost a labor of love for me.
    There certainly are improvements coming, I have a lot of plans to do so, so in the next few months, you'll see quite a lot of changes happening.

    Kevin

  • Unable to report posts - server error

    Thank you! I was able to fetch the error logs with the exception code. I can find several errors with this message.

    We still receive reports so this isn't a general issue and from what I can see in the error/stack trace, it seems to be triggered on some weird condition.

    I have created a support ticket with the developers, I expect to get an answer tomorrow.

    Kevin

  • Guru Archives: big update upcoming (spoiler: search)

    Quote from bsoltan
    Quote from Iaerah

    Hello everybody - big news, as the new archives are now live!
    Hop on over to https://archive.guildwarslegacy.com to check it out - feel free to leave feedback here for future improvements.

    Kevin

    This new backup/archive still seems to be missing the Gladiator's Arena. Previously it was between "The Campfire" and "Explorer's League".

    Any plan to re-instate it or is there a reason it is missing.

    That data didn't fully come through in the scraping process that I ran most recently. A full re-scrape of the archives is still planned, with an improved scraper.
    However, that requires a bit more modifications to the scraper and setting up the data to scrape it again. It's on my to-do list, so certainly still planned, but not my top priority right now.

  • Server move incoming

    Quote from trademeimfamous

    clicking through the site is fast again, but reacting to a post or creating a post is still slow with a few seconds of the circle animation for me

    There are a few reasons for that, mainly due to the forum software itself. Extra checks for spam, some processing and storing the data... should not take seconds though... goes almost instant for me.

  • Server move incoming

    Quote from trademeimfamous

    since reforged the site has been feeling slower / less responsive. is that because of servers or just more people being on here?

    The database settings have been tuned (Legacy can now use 24 GB of RAM, just for the database alone... the cache used to be 256MB large before) and Legacy is flying like it never has for me... hopefully it's reacting a lot faster for you now, too!

    If not, feel free to let me know and I'll make sure to check it out.

  • Server move incoming

    Quote from Looney
    Quote from Iaerah

    By the way, the reason why the migration failed last time: it didn't fail, but the new security system was a bit too eager and banned me while debugging the issues. That caused a whole lot of other issues which led me to roll-back to our previous server. Ofcourse it only took a few more minutes after before I realized what was really happening. I spent a lot of time confirming the issue and fixing another issue.

    The new security system is also VERY thorough and completely banned me on all fields, so it looked like the server had crashed. Ah, the joys of being a system administrator.

    Can we then assume it's name was HAL and it was afraid you can't do that...

    M.O.X. 9000!

  • Server move incoming

    By the way, the reason why the migration failed last time: it didn't fail, but the new security system was a bit too eager and banned me while debugging the issues. That caused a whole lot of other issues which led me to roll-back to our previous server. Ofcourse it only took a few more minutes after before I realized what was really happening. I spent a lot of time confirming the issue and fixing another issue.

    The new security system is also VERY thorough and completely banned me on all fields, so it looked like the server had crashed. Ah, the joys of being a system administrator.

  • Server move incoming

    And the server move has just been completed - if you can read this, the server move was a success and you are now visiting Guild Wars Legacy on the new server, Ashford.

    As explained in my previous post, we saw a huge increase in users so a bigger server was warranted and Legacy has never had such a beefy server as this one - we have 8 times as much memory and have moved to dedicated cores, so Legacy should remain smooth for years to come!

    Now, with every migration, there is a risk of issues so should you encounter something strange, please feel free to let me know and I'll take a look at it.

    Kevin

  • Server move incoming

    Quote from trademeimfamous

    since reforged the site has been feeling slower / less responsive. is that because of servers or just more people being on here?

    There is a limit of 30 days on my metrics, but we have gone from 35.77k unique visitors a month ago to 108.56k, or from 443.3k requests to 1.42m requests (these are daily metrics).

    So yes, the amount of visitors has gone up drastically and it is one of the reasons for the server move - the new server is orders of magnitudes faster. I'm testing behind the scenes and hope to finish it today.

  • Guild Wars Reforged

    Quote from Neutral_CH

    But hey, the icons next to the character are the best of the best, right? You can really show off, like, hey, did you see that? Did you see that? Hey, hey! So cool, I have the icons! Holy shit, I'm a star! Oh shit, you created your character two weeks ago? Too old!


    Between us, I don't like the direction this is going at all. The more elements they add, the wider the gap will become.

    It's an alpha after all, I can understand they don't want it to impact all characters right at once - these characters were made with the knowledge that it might radically change. They might change the rules A LOT.

    And that's OK. Changing main accounts? Not so much. I expect that once they decide it is stable, that you might enroll as Reforged character for existing characters.

  • Guild Wars Reforged

    Quote from Pleikki

    My only question about the batches is; what about account wide titles? will they also receive batches if u start fresh?

    I don't see badges on my character for account wide titles. I expect those might only get badges if you go up a rank in those if it happens while you are playing on a character with badges?

  • Guild Wars Reforged

    Well, adding an easier way to get to level 20 in pre-searing was logic in my opinion. Deathlevelling is an extreme thing and takes a lot of effort and time. They probably should have made a title for players that did get it the hard way, or some special recognition.

    But for the longer term health of the game, these steps are logic and very welcome. Returning back to the days where it would take you years to death level to level 20 wouldn't make anyone happy, with the exception of the few that have the title.

  • Looking for writers!

    Hello everybody,

    With Guild Wars Reforged, the role of Legacy is changing as well and we want to expand our news section to not only cover in game updates, but it is also a great moment to start writing and providing guides for the game.

    For that end, we are looking for people who want to help write guides and articles on Legacy.

    Now, to be honest, there is no payment for this with the exception of glory (Legacy never generated a profit, so I can't share what isn't there), but it's a way to help expand and improve this beautiful game and community!

    If you are interested, feel free to let me know here and I'll try to get in touch.

    Kevin

  • Guild Wars Reforged

    Quote from Neutral_CH

    I think that a level 1 with: Reforged Mode + Dhuum's Covenant + Tyrian Grandmaster Cartographer (and incidentally I'am Very Important (3) could be interesting to do ^^


    Edit: Before creating a character, remember that only those native to Tyria will have Reforged Mode available. And given the advantages, there will be no difference in areas outside Prophecies. Wait and see for other campaigns after alpha mode?

    Well, it's an alpha after all, and Prophecies lends itself best to this with pre-searing. And Prophecies is a slog compared to the other campaigns.

    But this is an amazing update, especially with the login screens.

    If they would have launched this as the Reforged update, the hype levels would be through the roof.