I'm looking at it live now. Screenshotting all he/she says. Updates will follow
update 1: Gaile's account said she was going to give out tomes in pre. I held trade entire time she was there. NO TOMES GIVEN. Screens will follow!
update 2: Now talks of getting Gaile's account to lvl 8....
update 3: No lvl 8 yet, thank god.
UPDATE 4: ALL SCREENSHOTS SO FAR! Since these there have been no new messages at 4:30 AM GMT +1! http://i.imgur.com/duZOrhR.jpg
UPDATe 5: TRIM REMOVAL CONFIRMED!!!!! http://i.imgur.com/3BtfPH7.jpg
UPDATE 6: GW GOT SHUTDOWN!! HERE ARE THE LAST SCREENSHOTS SINCE THE PREVIOUS ONES! http://i.imgur.com/RsUZm5A.jpg
lol best part was calling tim gerber gay
had her in my friends list (since like forever) and yep, she is currently online...wow, guess her password just wasnt strong enough lol.
He took all the gold capes away
for those who can't get into Kam aed1, I'm going to leave my stream on and you can watch the people freak out about everything
Display More
I'm looking at it live now. Screenshotting all he/she says. Updates will followupdate 1: Gaile's account said she was going to give out tomes in pre. I held trade entire time she was there. NO TOMES GIVEN. Screens will follow!
update 2: Now talks of getting Gaile's account to lvl 8....
update 3: No lvl 8 yet, thank god.
UPDATE 4: ALL SCREENSHOTS SO FAR! Since these there have been no new messages at 4:30 AM GMT +1! http://i.imgur.com/duZOrhR.jpg
UPDATe 5: TRIM REMOVAL CONFIRMED!!!!! http://i.imgur.com/3BtfPH7.jpg
UPDATE 6: GW GOT SHUTDOWN!! HERE ARE THE LAST SCREENSHOTS SINCE THE PREVIOUS ONES! http://i.imgur.com/RsUZm5A.jpg
I hope someone can take over where I left. I really need to get some shuteye. Goodnight!
well, glad I had not planned on playing this evening then....code 58.....guess someone is watching the old game!
guess they are probably going to rollback?
Server are back up, but some gold trims still removed!
I would guess we're getting a rollback yeah...
Hopefully, this will prompt them to spend a little more attention to GW1...
As a direct reaction of this thread, I have decided to remove the standard placement of your in game character name until I'm certain that it's safe to enable it again.
It's still available as a profile field and it will probably return soon but only for groups with enough posts on our website.
I'll also make sure to get a tag for in game names (like [ign]your character name[/ign]) soon, that will make sure your in game name is only visible for users with enough posts.
That will make scraping of this information harder (but not impossible).
Kevin
Just a few short minutes ago as I was watching Netflix, I noticed in my GW window there was some blue/green type text.It was Gaile Gray.
Or at least, it was an impostor pretending to be Gaile Gray, judging by the foul language.
Oh Guild Wars, how you have fallen.
AC
Apparently from what I have seen is that it has been happening quite often these days, seen multiple people getting hacked, no idea what's going on anymore in this game.
It is horrible that this has happened to Gaile though.
they always tell us that it means YOU did something wrong....well, I guess they might actually look at their protocols and see what that guy did to get an admins account (since we KNOW she uses a strong password 
)....guess the security they hyped all these years isnt as grand as they said (and perhaps they will now know that even with a good password, etc that you can still get hacked!!!)
Not a good thing (though I did see he managed to nuke those pesky gold site spammers!--perhaps they will keep them dhuumed!)
We shall see what the ramifications of this are (if any....)
As a direct reaction of this thread, I have decided to remove the standard placement of your in game character name until I'm certain that it's safe to enable it again.
It's still available as a profile field and it will probably return soon but only for groups with enough posts on our website.I'll also make sure to get a tag for in game names (like [ign]your character name[/ign]) soon, that will make sure your in game name is only visible for users with enough posts.
That will make scraping of this information harder (but not impossible).Kevin
Good to hear :). Thanks
well done Lynie
btw, there are no rollbacks possible, the only thing they can do is to put back the trims one by one 
but I think they won't do it because they don't care about gw1
yeah, they would have already done a rollback if they were going to, but they still might 'fix' galie's account (they said they couldnt do that anylonger, but I am sure that for her, they would fix it!--just like they say they cant put exact items into people inventories, but somehow those frogs 'appeared').
Yes, there is a lack of 'support' for gw, our parent has gone and married someone new and we are the ugly step-child now and gw2 is the princess .....ah, well, we shall see what happens in the coming ...months?
You can't really expect much support for a game that has a sequel, honestly they should just shut the gw1 servers down. Just be glad that they have the damn game still up for you guys to play.
say what? This game is still played by loads of people and loads more have just started playing it! Just because a game is old is no reason to shut it down!! (nor for it having a sequel as most sequels are horrible).
I can and DO expect there to be support for a game that is still being sold actively, if it were no longer available for purchase then I would expect that the support to be gone.
You can't really expect much support for a game that has a sequel, honestly they should just shut the gw1 servers down. Just be glad that they have the damn game still up for you guys to play.
Couldn't agree more - the game is quite healthy.
Official response from Anet on guildwars2.com
https://forum-en.guildwars2.com/forum/game/gw2…acking-incident
Official response from Anet on guildwars2.comhttps://forum-en.guildwars2.com/forum/game/gw2…acking-incident
yup they won't do shit about the deleted trims
so again, great job Lynie hahahahaha
http://imgur.com/WszA4Cw
That's all the hacker had to do to get access to Gaile's account... unbelievable
Well, from all the past responses hacked players got.. its all Gailes falut for providing the information. She probably went onto some website for downloading hacks and got herself a keylogger. Thats what she deserves for trying to hack the game.
*condensed standard answer from Anet if this werent a prominent account*
Wow. What a mess.
I go away for a day and this happens. Crazy.
Stay safe y'all.
[hr]
Well, from all the past responses hacked players got.. its all Gailes falut for providing the information. She probably went onto some website for downloading hacks and got herself a keylogger. Thats what she deserves for trying to hack the game.
*condensed standard answer from Anet if this werent a prominent account*
fuck your an idiot really? lolol
With that said I hope they actually fix this now. They better nip this in the butt now asap before things get worse.
[hr]fuck your an idiot really? lolol
With that said I hope they actually fix this now. They better nip this in the butt now asap before things get worse.
Read Rushin's last sentence carefuly.
[hr]fuck your an idiot really? lolol
With that said I hope they actually fix this now. They better nip this in the butt now asap before things get worse.
I guess you didnt read my post and understand it? Multiple players have been hacked in the past and it has been Anets usual response that the players were at fault for doing stupid things to compromise thier own account security (ie. the addition at the end between the asterisks 
). They added minimalistic security features which all turned out completely useless as multiple players have previously pointed out.
The only thing which is different is that this time around it hit a prominent GM account, which blew up to (hopefully) really big proportions.
I am in no way endorsing the hacking of any account... but I guess this may finally give a big enough kick into the collective backsides of both Anet and thier customer support provider to finaly start using their brains when it comes to security of an online only game/service for which they carry the legal responsibility as it is their server and their ToS (responsibilities and rights go both ways). It may just be a game, but there is enough vital information saved on their servers to make some serious problems for players (real name, address, email, credit card info).
I just hope for the players/guids who lost things will get them all back as they were prior to the hacking (actually, as I read it, it wasnt even hacked, the account was lost due to the inability of the service provider to follow the rules and/or get any intelligent flagging system in their software).
Honestly I am not expecting much to change though, after readign Mike O'Briens post in the other forum.
P. S. buy more gem cards.
your security measures are only as good as the weakest part---having multiple deadbolts with extra locks on your doors of your house wont help you if someone leaves a window open!
Things will not change unless it happens with their princess game (which the guy said he could have gotten into as well-), the folks who are currently working on 2 dont give a rats behind (sorry fiep) for this game and never have....I think the only people who MIGHT try to change things are those that have been around for a while--like Galie herself--if she were to push something thru (having been the object of this attack) they MIGHT listen to her as she now has personal experience on just how it feels to be in that spot. Yes, Mikes reply was very canned and not very well thought out ---he sounded like a blathering idiot. And yes, I think that people who have linked accounts SHOULD be worried if someone has figured a way in to 2 thru using gw!
(I am not even going to mention the liablity of having their website hacked---as that is in the news just about every day--I wont even shop at target anymore--so they need to do some fixin' and such on that part fursur!)
There are rumors the hacker was ferrying players to team arenas...does anyone happen to have any screens of it?
This story is quite shocking and so is the response from Arena Net.
I doubt that they will do anything to change GW1 such as introduce some new security procedue, but some acknowledgement of their failed CS and that they are doing something to improve the process of staff would go a long way to making GW1 players feel safer. In particular if this happens to other accounts with less visible profile.
I wonder what happened to that poor CS agent that didn't follow procedure..
There are rumors the hacker was ferrying players to team arenas...does anyone happen to have any screens of it?
TA and HB :
TA and HB :
Damn, I didn't know that it would be possible. Kind of interesting dynamic that otherwise impossible to reach areas like HB or TA can be reached by GMs...thanks..
Someone care to explain this? http://www.teamquitter.com/index.php/784-lynie-pls-teach
And also this that I saw on the Guild Wars facebook page https://www.facebook.com/groups/GWANH/p…73612176229717/
"Seems like Gaile's account has been restored, glad the rollback tool works for GM accounts but not for normal people that actually play the game and have something to lose."
This is what she said to a player asking about having a gold trim restored.
The team is currently not able to set guild trims.
go figure.
Its tooo much work to do for us normal paying slobs----
(and you wonder why I dont play gw2).
#Lawlz
As I discussed with bsoltan and others on discord here's what I could save from Gaile's post on the Facebook page from Guild Wars New Hope.
Too bad someone deleted it. At least she was answering. Nevertheless it seems that there isn't any type of support anymore she says either feedback are not supported or offered from her employer's part anymore.
I deleted Ariel's post on the Facebook page because Gailie reported it. Despite a warning that hassling her to perform liaison roles would not be tolerated (notably missing from this screenshot edit) the original poster continued. She made it very clear that her role here was as a player, not as a community liaison, but that was not respected by the original poster. Yes, she works for ArenaNet, but there is no expectation on her to perform her professional role in her own time. And people should respect that.
How many plumbers do you know that will replace your bath for free on their own time? Or solicitors who will litigate for you while they are at a family barbecue?
There is a feeling of entitlement in the gaming community, and a misguided sense that if someone is involved in the game we play that they are required to be on call for us to resolve any issues we have. This is not the case, and is very rude. This is why Gailie reported the thread, and why I took it down.
Max
